May 6, 2019

How to Audit Your E-Commerce Store

by Colleen Romero

If you’re in the business of selling products online, you’ll likely have ambitions to expand your customer base, increasing your sales and profits in the process. An integral part of this process is to audit and understand how your current sales are generated, and how you’ll be able to make the most of your sales data to generate increased profits. This article walks you through the auditing process for e-commerce stores. Whether yours is a large, established store or you’re new to the e-commerce world, the tips detailed below will help you plan for a more profitable future.

Examine Your Data

Every audit should begin and end with the data that you’re producing. Every sale you make generates a body of data that, when centralized and processed, will provide you with interesting pointers as to how the financial health of your e-commerce store might be improved. Data collected should help you:

  • Understand the best platforms to host your store on
  • Build a picture of your target demographic
  • Map out methods to market your products more effectively
  • Understand the search terms that are leading web users to trade with your store

If you’re not making the most of the data that your store produces, you’ll be losing out to competitors that are harnessing their data, with profitable returns. Partner with data processing software, or with platforms that provide this service, to audit your company more effectively.

Use Advanced Software

As the e-commerce world grows and develops, so too does the software that you’ll be able to use to audit your company. One of the front-runners in this sector are the e-commerce specialists that can be found at SellerCloud, who work across platforms to deliver the auditing insights that you’ll be able to act on for the benefit of your online store.

Onboarding software such as this will help you understand some vital areas of your business’ presence, and how effective your current sales strategies are. It’ll also reveal to you which are your more profitable selling arms, and which you might want to consider shutting down or altering dramatically.

Efficiency Savings

All businesses look to efficiency savings to increase their profits, minimizing the inputs required to drive visibility and sales. Auditing is all about finding the weak spots in your business’ overall strategy. Perhaps you’re paying too much for a poor marketing partner that’s not producing results. Or, maybe you’re paying too much for access to certain marketplaces that it’s no longer profitable to sell from.

In your auditing process, you should take a look at your stores in isolation as well as in combination. Seek to understand the most useful platforms – even those that you’re not currently working with – so that you can maximize the efficiency of your sales throughout the various platforms that you choose to use.

With the insights you gain from the platforms and software that you onboard in your auditing process, you can take your e-commerce store to the next level, ensuring that you’re running an efficient and effective sales campaign that is dynamic to the ebbs and flows of your business.

Colleen Romero

Colleen is an internationally known and respected copywriter who creates engaging and conversion-friendly SEO optimized web copy. She's been a content writer for over 5 years and specializes in content strategy and structured content.

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